Lifesaver Help Centre

Our online learning platforms will run on the below minimum hardware specifications. However, the faster your computer, the better the performance.   ...

For quick and easy access to our all our online learning platforms, go to our main website - www.resus.org.uk and select ‘Login’ in the top right as ind...

You can reset your password to our online learning platforms using the ‘Forgotten password’ link found on the login page. If a valid username (email) has...

When trying to log in, please double-check that: you are on the correct platform, and you are using the email address that was registered on the platf...

When completing your profile page, personal data (e.g. name) may be automatically pre-populated by the browser. This usually happens if you are using a s...

You can edit your personal details (e.g. change your name or email) once you have successfully logged into your account.    Follow the relevant platfor...

This issue is usually caused by JavaScript being turned off (disabled) in the web browser, and it is not specific or unique to our online learning platfo...

Our online learning platforms requires popups to be turned on (enabled) in the web browser. Most web browsers block popups by default, but you can enabl...

If a tracking issue occurs, it is likely the result of a connection break between the course file and the system due to a temporary loss of internet con...

Please submit a ticket and include all the email addresses you may have used for your course attendance and enquiries. Please include your full name and ...