Trying to log in using your username (email) and password?
- Ensure you are using the correct email address (must be entered in lowercase) and it is registered on the platform.
- Ensure you are correctly entering your password (case sensitive). If you have forgotten this, you can request a new one from “Forgot password".
- Please note that after a number of failed login attempts, the system will briefly lock the account.
- You will receive an email containing a time-limited link to unlock the account.
- If the email cannot be located, please check your junk or spam folder.
- If you no longer have access to that email address, please contact RCUK.